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.admin-timeline__label{color:var(--admin-ink)}@media(max-width:640px){.admin-timeline{flex-direction:column;align-items:flex-start;gap:14px}.admin-timeline__step{flex-direction:row;align-items:center;text-align:left}.admin-timeline__step:before{display:none}.admin-timeline__label{margin-top:0;margin-left:10px}}.admin-chat-shell{display:grid;grid-template-columns:300px 1fr;min-height:560px;height:calc(100vh - var(--admin-topbar-h) - 116px);border:1px solid var(--admin-line);border-radius:var(--rns-r-md);background:var(--admin-surface);overflow:hidden}.admin-chat-list{border-right:1px solid var(--admin-line);display:flex;flex-direction:column;min-height:0}.admin-chat-list__search{padding:12px;border-bottom:1px solid var(--admin-line)}.admin-chat-list__items{flex:1;overflow-y:auto}.admin-chat-row{width:100%;display:flex;align-items:flex-start;gap:10px;padding:12px 14px;border:none;border-bottom:1px solid var(--admin-line);background:none;text-align:left;cursor:pointer;font:inherit;color:inherit}.admin-chat-row:hover{background:var(--admin-surface-alt)}.admin-chat-row.is-active{background:var(--rns-primary-tint)}.admin-chat-row__avatar{width:34px;height:34px;border-radius:50%;background:var(--rns-primary-tint);color:var(--rns-primary-dark);display:grid;place-items:center;font-weight:700;font-size:13px;flex-shrink:0}.admin-chat-row__body{min-width:0;flex:1}.admin-chat-row__top{display:flex;justify-content:space-between;gap:8px}.admin-chat-row__name{font-size:13.5px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-chat-row__time{font-size:11px;color:var(--admin-ink-faint);flex-shrink:0}.admin-chat-row__email{font-size:11.5px;color:var(--admin-ink-faint);margin-top:1px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-chat-row__preview{font-size:12.5px;color:var(--admin-ink-soft);margin-top:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.admin-chat-row__preview.is-unread{color:var(--admin-ink);font-weight:600}.admin-chat-row__dot{width:8px;height:8px;border-radius:50%;background:var(--admin-danger);margin-top:5px;flex-shrink:0}.admin-chat-thread{display:flex;flex-direction:column;min-height:0}.admin-chat-thread__header{padding:14px 20px;border-bottom:1px solid var(--admin-line);display:flex;align-items:center;justify-content:space-between;gap:12px}.admin-chat-thread__title{font-size:14.5px;font-weight:600}.admin-chat-thread__subtitle{font-size:12px;color:var(--admin-ink-faint);margin-top:1px}.admin-chat-thread__messages{flex:1;overflow-y:auto;padding:18px 20px;display:flex;flex-direction:column;gap:10px}.admin-chat-bubble-row{display:flex;flex-direction:column;gap:3px;max-width:62%}.admin-chat-bubble-row.from-admin{align-self:flex-end;align-items:flex-end}.admin-chat-bubble-row.from-customer{align-self:flex-start;align-items:flex-start}.admin-chat-bubble{border-radius:12px;padding:9px 13px;font-size:13.5px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.admin-chat-bubble-row.from-admin .admin-chat-bubble{background:var(--rns-primary);color:#fff}.admin-chat-bubble-row.from-customer .admin-chat-bubble{background:var(--admin-surface-alt);color:var(--admin-ink);border:1px solid var(--admin-line)}.admin-chat-bubble-meta{font-size:10.5px;color:var(--admin-ink-faint)}.admin-chat-composer{display:flex;gap:8px;padding:14px;border-top:1px solid var(--admin-line)}.admin-chat-composer input{flex:1}.admin-chat-composer__send{width:40px;height:40px;border-radius:50%;background:var(--rns-primary);color:#fff;border:none;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0}.admin-chat-composer__send:disabled{opacity:.5;cursor:default}.admin-chat-empty{flex:1;display:flex;align-items:center;justify-content:center;color:var(--admin-ink-faint);font-size:13.5px;text-align:center;padding:20px}@media(max-width:720px){.admin-chat-shell{grid-template-columns:1fr;height:auto}.admin-chat-list{border-right:none;border-bottom:1px solid var(--admin-line);max-height:280px}}.admin-login{min-height:100%;display:grid;place-items:center;padding:32px 20px;background:radial-gradient(circle at top left,var(--rns-primary-tint),transparent 34%),var(--admin-bg)}.admin-login__card{width:min(100%,430px);padding:34px;background:var(--admin-surface);border:1px solid var(--admin-line);border-radius:var(--rns-r-lg);box-shadow:var(--admin-shadow-md)}.admin-login__brand{display:flex;align-items:center;gap:12px;margin-bottom:34px}.admin-login__mark{width:38px;height:38px;display:grid;place-items:center;border-radius:var(--rns-r-sm);background:var(--rns-primary);color:var(--admin-on-primary);font-family:var(--rns-font-display);font-weight:700}.admin-login__brand strong,.admin-login__brand span{display:block}.admin-login__brand strong{font-family:var(--rns-font-display);font-size:14px}.admin-login__brand span{color:var(--admin-ink-faint);font-size:12px;margin-top:1px}.admin-login__heading{margin-bottom:24px}.admin-login__eyebrow{margin:0 0 7px;color:var(--rns-primary);font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.admin-login__heading h1{font-size:28px;line-height:1.15;margin-bottom:8px}.admin-login__heading p:last-child,.admin-login__security{color:var(--admin-ink-soft);font-size:13px}.admin-login__heading p:last-child{margin:0}.admin-login__form{display:grid;gap:17px}.admin-login__field{display:grid;gap:7px;color:var(--admin-ink);font-size:12.5px;font-weight:600}.admin-login__field input{width:100%;border:1px solid var(--admin-line-strong);border-radius:var(--rns-r-sm);background:var(--admin-surface);color:var(--admin-ink);padding:11px 12px;font:inherit;font-weight:400}.admin-login__field input:focus{border-color:var(--rns-primary);outline:none;box-shadow:0 0 0 3px var(--rns-primary-tint)}.admin-login__error{padding:10px 12px;border:1px solid #f4bcc3;border-radius:var(--rns-r-sm);background:var(--admin-danger-tint);color:#9d2030;font-size:12.5px}.admin-login__submit{width:100%;justify-content:center;min-height:42px;margin-top:2px}.admin-login__security{margin:20px 0 0;text-align:center;font-size:11.5px}@media(max-width:520px){.admin-login__card{padding:26px 22px}}